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Returns & Exchanges

Thank you for selecting Emily Roberts Fine Art. Your satisfaction is our priority. Kindly review our refund and return policy as follows:

  • Should your purchase fall short of complete satisfaction, you have the option to return it for a full refund or exchange within 30 days from the date of delivery. 

  • Please note that all sales involving original paintings, commissioned pieces, and discounted items are considered final. Regrettably, returns, exchanges, or refunds cannot be accommodated for these categories.

  • For all other products, we do accept returns. To be eligible for a refund or exchange, the item must be returned in its original condition and packaging.

  • Please note that all shipping charges are non-refundable and return shipping charges are the responsibility of the customer.

  • Upon receiving the returned item, we will inspect its condition and offer an exchange or refund. The refund processing time will vary based on the shipping and inspection time.
     

To begin the return or exchange process, please reach out via email at emilyrobertsfineart@gmail.com. Should you require any assistance or have inquiries pertaining to your refund, please don't hesitate to contact us via email or through the website. 

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